TEA offers a range of support services to enhance project delivery, covering areas such as local partnerships, gender, disability and social inclusion, health and safety, and impact measurement. These services provide tailored assistance to TEA partners and also benefit the wider energy access community through publicly available resources and data.
You can find useful resources for Gender, Equity, Disability and Social Inclusion (GEDSI), here
Local Partnership Inclusion
The Local Partner Inclusion (LPI) project aims to increase the participation of local actors across the TEA ecosystem, from decision-making to grant funding. In response to LPI’s evidence-based recommendations, TEA has established a Technical Assistance (TA) Facility, delivered by EED Advisory. The TA Facility provides tailored support to local partners, helping them understand key grant application requirements and develop their grant writing skills during application windows.
Another recommendation by LPI was to partner and fund three African-Led Partners to deliver projects addressing the energy access deficit in Africa.
Health and Safety
Aligned with TEA’s commitment to a safer and more inclusive energy access sector, the TEA Health & Safety (H&S) Support Service promotes best practice and aims to reduce the risk of accidents and injuries in off-grid energy access solutions. With support from Trama TecnoAmbiental and Consultoria Ecos, TEA H&S has produced a State of the Sector report and a suite of supporting resources.
Gender Inclusion
The Gender Support Service is delivered by Value for Women and seeks to strengthen the gender focus of the TEA Platform and its partners to increase access to clean and modern energy for all. It provides capacity building, technical assistance, and resources to partners, supports catalytic R&D, financing, and business models, and fosters network building and thought leadership across the energy access sector.
Disability Inclusion
The Disability Support Service empowers TEA partners to embed disability inclusion in their energy access projects, in line with the UK FCDO’s Disability Inclusion and Rights Strategy. Delivered by experts from the Global Disability Innovation Hub, the service provides guidance documents, workshops, and tailored technical assistance. It also facilitates a unique Disability Innovation Network, connecting innovators from the assistive and accessible technology (AAT) and clean energy access sectors.
Voice of Customer
Listening to customers and users of TEA-supported technologies and businesses is vital for improving impact, extending reach, and driving innovation. The Voice of Customer service, delivered by 60 Decibels, conducts phone interviews with TEA customers to identify areas for improvement and assess impact in off-grid energy products. These surveys provide insights into customer reach — including disability, gender, age, and financial demographics. TEA places particular emphasis on supporting locally owned and female-owned businesses through this service.
